Contact
Write to [hello@yourdomain.com]. One person reads it, so a clear message gets a faster answer.
What to write about
- A code that will not scan. The most useful report includes what you typed, the style and colours you chose, the size you printed it at, and the phone that failed. A photo of the printed code helps more than a description.
- A bug on the site. Tell us the browser and whether it happens on phone or computer.
- A correction to a guide. If a number in one of our guides is wrong, we want to know and we will fix it.
- Business, advertising or press. Same address.
Two things we cannot do
We cannot change a code you already printed. The address is inside the drawing, and no part of it lives on our servers. There is nothing on our side to edit. If the destination needs to change, the fix is to point the code at a page you control and change that page instead.
We cannot recover a code you lost. We never had it. Nothing you type is stored anywhere except on your own device, which is the point of the tool. Making the same code again takes twenty seconds.
Response time
Usually within [2 working days]. This is a small site, not a support desk.
Business details
[OWNER NAME OR COMPANY]
[FULL POSTAL ADDRESS]
[COMPANY REGISTRATION / VAT NUMBER, IF ANY]
Email: [hello@yourdomain.com]
If you serve visitors in Germany or Austria, the law there requires a full legal notice (Impressum) with the operator's name, address and contact details. Fill in the block above completely before publishing.